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Help & FAQ
Help & FAQ
Answers to common questions about Artist Intelligence.
All
Getting started
Scanning & data
TikTok Sounds
Plans & billing
Team & access
Claiming & verification
What is Artist Intelligence?
How do I add an artist to track?
What is the difference between the Artist and Custom subject types?
How often are scans run?
What platforms are supported?
What do keywords and subreddits do?
How do manual scans work?
What is the history cutoff?
What are TikTok Sounds?
How many sounds can I track per artist?
Why is my sound showing zero videos?
What is the difference between the Free, Silver, Gold, and Platinum plans?
Are promo codes accepted?
How do I cancel or change my plan?
What happens when I downgrade?
How do I invite team members?
What can each team role do?
What is artist claiming?
How do I submit a claim?
Can I transfer a claimed artist to another workspace?
Still have questions?
Contact support